I'm very happy I bought this refurbished version. It was more cost effective for me and works like new. Silent, powerful, keeps tracking to a minimum.
My packaged arrived last week, the box looked okay but sad to say the unit had one shallow scratches on the side. Cat doesn't seem scared or anxious about it at all, good. Took a few hours for her to use it though. The noise isn't that irritating for her but, sometimes intrigues her. No technical problems so far. It has been working quite well. Cat has been adapting to it slowly. So far so good even though it has been used.
My cat always goes outside for the bathroom but, after buying this, he barely goes outside anymore and my anxiety for his safety has lessen.
Looks and feels good and has really great quality but, they arrived a bit dirty.
The liners don't have a plastic toxic smell to it unlike other liners and plastic bags because this is made out of corn.